Report Functions
Supporting Information
Clients and Business Partners
Project Quality Management
205-2
ArchSD strives to provide quality public buildings and facilities for the society. To ensure that users' and the public's expectation on our facilities could be met, and preferably met in a sustainable way, we maintain a collaborative long-term relationship with our industry partners, user departments, and the general public. All our contractors and suppliers acknowledge to abide Hong Kong Laws, including anti-corruption legislation, when submitting their tender for Government works.
Client Satisfaction
With efficient operations and comprehensive project management, we are committed to delivering high quality and professional services to our clients.
To better respond to the ever-increasing expectation from our clients, a Client Satisfaction Survey is conducted annually to invite clients’ feedback. In this reporting year, we conducted 20 surveys on projects that were under planning or newly completed. The survey focused on understanding clients’ satisfaction level on our overall performance and our responsiveness in communication with clients.
Satisfied Level on Overall Performance
| 100% | of the completed projects achieved Satisfied Level or above on overall performance |
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Enhancement on the Communication with Clients
| 100% | achieved the target – replying the clients within 2 months after the survey on the progress of the observations raised |
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| 100% | achieved the target – informing the clients within 1 month after the final completion of the follow-up actions (one in 2016) |
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Building Sustainability
To align with the Government’s long-term strategies and policies in combating climate change, ArchSD worked on various initiatives to improve building environmental performance, covering both new and existing buildings. With our influence in the industry, we strived to drive the adoption of green elements and practices in building development among our contractors and other industry partners.
BEAM Assessment on Buildings
Since 1996, ArchSD has actively implemented the Hong Kong Building Environmental Assessment Method (also known as BEAM) on its new structural development. Developed as a voluntary scheme, BEAM specifies sustainability criteria ranging from planning, design, construction, commissioning, to management, operation and maintenance of buildings. When a building is confirmed meeting certain pre-defined performance criteria after independent verification, associated credits are awarded and an overall performance grade is then determined.
By the end of 2016, we had successfully obtained the BEAM and BEAM Plus certifications for 43 buildings and BEAM Plus Interior certifications for 2 offices.
Certified Buildings under the BEAM by the End of 2016
| Type of Certificate | Rating | Subtotal | |||
|---|---|---|---|---|---|
| Excellent | Very Good | ||||
| BEAM Certification* (Version 1/96R, 2/96 & 2/96R) |
11 | 2 | 13 | ||
| Type of Certificate | Rating | Subtotal | |||
|---|---|---|---|---|---|
| Platinum | Gold | ||||
| BEAM Certification** (Version 4/03 & 4/04) |
18 | 10 | 28 | ||
| BEAM Plus (New Buildings) Certification*** (Version 1.1 & 1.2) |
1 | 1 | 2 | ||
| Total | |||||
| 43 | |||||
| BEAM Plus (Interior) Certification | 2 | 0 | 2 | ||
* Reference to specific versions of the BEAM Certificate:
- Version 1/96R - An Environmental Assessment Method for New Air-conditioned Office Premises. 1999;
- Version 2/96 - An Environmental Assessment Method for Existing Air-conditioned Office Premises. 1996; and
- Version 2/96R - An Environmental Assessment Method for Existing Air-conditioned Office Premises. 1999.
** Reference to specific versions of the BEAM Certificate:
- Version 4/03 - Pilot Versions for New Buildings; and
- Version 4/04 - Building Environmental Assessment Method for New Buildings. 2004.
*** Reference to specific versions of the BEAM Plus Certificate:
- Version 1.1 - BEAM Plus New Buildings (2010.04); and
- Version 1.2 - BEAM Plus New Buildings (2012.07).
Recognition to Contractors
We view our contractors as important partners in implementing sustainable measures at building sites. To make sure contractors are equipped with sufficient knowledge in this regard, ArchSD has developed a knowledge bank consisting of guidance notes, briefing notes, safety audit results, site safety checklists and other relevant documents, to assist contractors in adopting industry best environmental and social practices. Furthermore, we forward safety information to the contractors from time to time including new Work Safety Alerts issued by Labour Department and safety reminders for their attention.
In addition to regular routine site safety inspections, our Departmental Safety & Environmental Advisory Unit also conducts surprise site safety inspections and inspections concerning specific site safety topics or issues, to ensure contractors are practising safety measures diligently.
Throughout the reporting year, we completed a total of 92 site inspections on selected site safety topics or issues and surprise site safety inspections for new works sites, including:
- Site cleanliness and mosquito control (31 nos. of inspection);
- Lifting safety (15 nos. of inspection);
- Working at height safety (10 nos. of inspection);
- Electrical safety (13 nos. of inspection);
- Bamboo scaffolding safety (5 nos. of inspection); and
- Surprise site safety inspection (18 nos. of inspection).
Site Inspections on Selected Safety Topics
For contractors, subcontractors and site personnel that have demonstrated excellent performance in environmental and social aspects, they were appreciated through two award schemes, namely the Considerate Contractors Site Awards and the Green Contractor Award.
Considerate Contractors Site Awards
The Considerate Contractors Site Awards scheme has been organised by the Development Bureau (DEVB) (since 1995) and co-organised by the Construction Industry Council (since 2011). Successful award candidates, in the category of Repair Maintenance, Alteration and Addition (RMAA) Works Contracts, or New Works Contracts, must demonstrate good site safety and environmental performance, in addition to a considerate attitude. The scheme is further divided into different award categories, such as the Considerate Contractors Site Awards, the Outstanding Environmental Management and Performance Awards, Model Worker Awards, Model Frontline Supervisor Awards and Model Subcontractor Awards.
The 23rd Considerate Contractors Site Award Scheme Award Presentation Ceremony was held on 26 September 2017, commending a number of “considerate” sites from both the public works and the non-public works. Our contractors received the great honour of winning eight awards in total, including:
| Contracts | Achievements | |||
|---|---|---|---|---|
| Considerate Contractors Site Award | Outstanding Environmental Management & Performance Award | |||
| New Works Category | ||||
| Design and Construction of West Kowloon Government Offices in Yau Ma Tei, Hong Kong (Contract No. SS C502) Contractor: Hip Hing Engineering Company Limited / Hip Hing Construction Company Limited |
Gold | Gold | ||
| A school for social development for girls at Choi Hing Road, Kwun Tong, Kowloon (Contract No. SS C506) Contractor: Fook Lee Construction Company Limited |
Merit | Merit | ||
| Construction of Staff Quarters for Immigration Department at Heng Lam Street, Lok Fu, Kowloon (Contract No. SS D503) Contractor: Chinney Construction Co. Ltd. |
Merit | Merit | ||
| Design and Construction of New Territories West Regional Office and Water Resources Education Centre of Water Supplies Department at Junction of Tin Cheung Road and Tin Pak Road, Tin Shui Wai, New Territories (Contract No. SS C504) Contractor: Chun Wo Construction & Engineering Co., Ltd. |
Merit | -- | ||
| Design and Construction of Kwun Tong Staff Quarters at Tseung Kwan O Road, Kowloon (Contract No. SS D502) Contractor: Yau Lee Construction Co., Ltd. |
Merit | -- | ||
| RMAA Works Category | ||||
| Term Contract for the Alterations, Additions, Maintenance and Repair of Buildings and Lands and Other Properties for which the Architectural Services Department (Property Services Branch) is responsible for the Government of HKSAR (Designated Contract Area: Tai Po, North District and Outlying Islands (North)) (Contract No. TC B952) Contractor: Sun Fook Kong Construction Ltd. |
Bronze | -- | ||
| Term Contract for the Alterations, Additions, Maintenance and Repair of Buildings and Lands and Other Properties for which the Architectural Services Department (Property Services Branch) is responsible for the Government of HKSAR (Designated Contract Area: Hong Kong Island Eastern and Outlying Islands (South)) (Contract No. TC B922) Contractor: Wan Chung Construction Co., Ltd. |
Merit | -- | ||
| Term Contract for The Maintenance of Slopes For Which ASD (Property Services Branch) is Responsible For Hong Kong Island and Outlying Islands (South) (Contract No. TC B928) Contractor: Chun Wo Construction & Engineering Co., Ltd. |
Merit | -- | ||
Green Contractor Award
Since 2001, ArchSD has been organising the Green Contractor Award (the Award) on an annual basis. Aiming at encouraging contractors to minimise their environmental impact during their works, the Award acknowledged contractor’s achievement in energy saving, water conservation, waste reduction, emissions mitigation, and environmental management.
In 2016, the Green Contractor Award was presented to the following four contractors, which were projects under construction during the year or maintenance projects with contract sums exceeding $30 million.
| Gold Award |
| Fook Lee Construction Co., Ltd |
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| Silver Award |
| Hip Hing Joint Venture |
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| Bronze Award |
| Able Engineering Co., Ltd |
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| Term Contract Award |
| Wan Chung Construction Company Limited |
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Green Measures on Site
To conduct continual improvement on on-site environmental performance, our contractors have applied various measures related to site operations of ArchSD projects, among which some innovative and self-initiated practises were introduced. Highlights of the environmental practices during the reporting period are depicted below.
Energy Saving
Energy-saving installation and tools
T5 Fluorescent Lamps3 (Left) and Cordless Energy-saving Hand Tools4 (Right)
Renewable energy
Solar Powered Lamp (Left) and Solar Powered Electric-charging Facilities (Right)2
Project management
Building Information Modelling for Saving Construction Time and Carbon Footprint2
Resources
Promote recycling
Recycling Machines with Compressor and Code Screening Function1
C&D waste on-site sorting
On-site Sorting of C&D Waste for Better Recycling/ Disposal1,3
Upcycling of used materials
Modified Trolley (Left) and Temporary Façade (Right) Made from Used Materials1
Saving of construction materials
Metal Lift Shaft Framework to Reduce the Consumption of Construction Materials2
Turning waste to fertilizer
Collection of Yard Waste for Decomposing into Fertilizer4
Wastewater treatment
Treatment of Wastewater prior Disposing or Reusing3
Air/ Noise
Dust suppression
Automatic Water Spraying (Left) and Wheel Washing System with Recycled Water (Right)2
Noise abatement
Noise Enclosures for Percussive Piling (Left) and Night Works (Right)2
Adopt bicyles to travel between working areas
Adopt Bicycles instead of Vehicles for Transporting between Working Areas3
People
Mosquito control
Frequent Mosquito Control3,4
Staff engagement
Regular Meetings on Site Safety and Environmental Awareness and Staff Recognition2
Protecting community interest
Street Washing on the Periphery of the Site (Left) and Organising Seminars to Noise Sensitive Receivers for Gaining Mutual Understanding regarding the Project (Right)2
Remarks:
- Fook Lee Construction Co., Ltd
- Hip Hing Joint Venture
- Able Engineering Co., Ltd
- Wan Chung Construction Company Limited
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